Spinpin Privacy Policy: How Our Casino Handles Your Data
The Spinpin privacy policy, version no. 1 effective 17 August 2026, explains which details we hold, why we need them and how long we keep them. Registration asks for four items: your telephone number, e-mail address, password and age data such as date of birth. The number is then validated with an SMS code, which our AML/KYC policy makes mandatory. We may also ask for your address, nationality and preferred language.
Your contract is with CRE8 B.V., incorporated in Curaçao under registration number 162294. Avosetta Limited, registered in Cyprus under number 450623, provides technical and administrative support for the website and is contractually authorised to process every deposit and withdrawal through payment institutions, aggregators and banks. To protect Spinpin personal data in those payment flows, card and bank account numbers are processed once for a withdrawal and are not stored.
Spinpin Casino at a Glance
Spinpin is an online casino and sportsbook run by CRE8 B.V. under licence OGL/2024/375/0657 from the Curaçao Gaming Authority. It accepts card payments, offers slots, live dealer tables, instant games, bingo, virtual sports and TV games in the browser or as an installable web app, and supports players through 24/7 live chat, e-mail and a Telegram bot.
| Feature | Details |
|---|---|
| Licence | Curaçao Gaming Authority, OGL/2024/375/0657 |
| Operator | CRE8 B.V., Curaçao, registration no. 162294 |
| Technical and payment support | Avosetta Limited, Cyprus, reg. no. 450623 |
| Welcome bonus | 550% up to £7,000 + 450 free spins over five deposits |
| Minimum deposit | £20 per welcome-bonus step |
| Payments | Visa, Mastercard |
| Withdrawal time | Up to three working days |
| Games | 9,601 slots, 1,282 live casino, 1,162 instant games |
| Verification | SMS phone code plus passport or national ID |
| Support | 24/7 live chat, e-mail, Telegram bot |
What Spinpin Personal Data We Collect
| Stage | Data | Purpose |
|---|---|---|
| Registration | Phone number, e-mail, password, date of birth | Opening the account, age check |
| Phone confirmation | SMS code | Mandatory AML/KYC step |
| Profile (on request) | Address, nationality, language | Completing the account |
| Verification | Passport or national ID copy, questionnaire | Identity check before the first withdrawal |
| Enhanced checks | Driving licence, utility bill, source of funds, statements, video call | AML and fraud prevention |
| Payments | Card or bank account number | Processed once for a withdrawal, not stored |
Calls, e-mails and chats with our support team may be recorded. Communication on account matters is in English unless we offer another language.
Spinpin KYC and Verification
We can check your identity at any time: at registration, before deposits or before withdrawals. The mandatory documents are a colour copy of your passport (photo and details pages plus any residence stamp) or of your national ID card, together with the SMS-confirmed phone number. On request we may also ask for a driving licence, a utility bill issued within the last six months as proof of address, evidence of the source of funds such as bank statements or proof of income, a photo of you holding your passport or driving licence, statements for the linked bank account or card, and a live video verification call.
Documents are sent to support by e-mail and must be in English or another language we accept, and we may use third-party databases to check them. In enhanced checks everything must arrive within one calendar month; during verification, deposits, withdrawals and play can be put on hold. Forged or edited documents allow us to void bets, return the balance and suspend or close the account. Every player is screened against sanctions and PEP lists, and our AML policy follows Curaçao AML law, EU Directive 2018/843 and the FATF recommendations.
How Long Spinpin Keeps Your Data
- Contract data: at least six years from collection
- KYC and transaction-monitoring data: at least five years after the relationship ends, extendable by five more years at the authorities’ request
- Complaint records: at least five years
- Card and bank account numbers: processed once for a withdrawal and not stored
Spinpin Welcome Bonus and Promotions
At sign-up you choose a welcome bonus, apply a promo code or continue without a bonus; a declined bonus cannot be chosen later. Our Slots Welcome Bonus spreads 550% and 450 free spins over five deposits, capped at £7,000.
| Deposit | Bonus | Free spins | Wagering | Maximum win |
|---|---|---|---|---|
| 1st | 125% up to £500 | 100 | x40 in 14 days | 5x the bonus |
| 2nd | 100% up to £1,000 | 100 in Pho Sho | x40 in 14 days | 5x the bonus |
| 3rd | 100% | 50 | x40 in 14 days | 5x the bonus |
| 4th | 75% up to £2,000 | 50 | x40 in 14 days | 5x the bonus |
| 5th | 150% up to £2,500 | 150 | x40 in 14 days | 5x the bonus |
Each step needs a single deposit of at least £20, the casino stake limit is £2.00 per spin, and each offer is limited to one per person, household, IP address, e-mail address and payment method. We also run live casino (450% up to £2,250, x45 in 5 days), instant games (500 free bets in Chicken Road, x45 in 5 days) and sport (350% + £15 free bets, 16x) packages, plus 10% Cashback and 5% Live Casino Cashback until 27.02.2027.
Spinpin Payments and Withdrawals
| Method | Minimum deposit | Withdrawal limits | Withdrawal time |
|---|---|---|---|
| Visa, Mastercard | £20 for welcome-bonus steps | Shown in the Withdrawal section after login; payouts above £1,700 may await AML checks | Up to three working days |
Deposits must come from payment accounts in your own name, and payouts go only to the accounts used for deposits. Withdrawals are requested only through the website, and the account currency is the pound sterling. Payment providers can run their own identity checks, and deposit refunds follow their rules and take up to three working days.
Spinpin Game Library
Our lobby holds 9,601 slots, 1,282 live casino games, 1,162 instant games, 145 bingo games, 46 virtual sports and 13 TV games from 71 studios, including NetEnt, Playson, Hacksaw, Ezugi and Spribe.
Spinpin Slots
Starburst, Gonzo’s Quest, Dead or Alive 2, Book of Ra Deluxe and Le Fisherman sit beside jackpot titles such as 3 Clover Pots Extra and Pink Joker: Hold and Win.
Spinpin Live and Instant Games
Speed Roulette, Unlimited Blackjack and EZ Baccarat lead the live floor, while Aviator, Mines and Chicken Road headline the instant section.
What Players Value at Spinpin
Players praise fast payouts, easy withdrawals and responsive support with quick verification. Where reviews were critical, they mostly concerned withdrawals held for extra document checks, so sending clear documents early is the best way to keep your data review short.
Spinpin Support and Data Requests
Live chat runs 24/7, and our team also answers by e-mail and through the Telegram bot @Spin_n_pin_bot. Questions about your data, documents or account go through these channels. Unresolved matters can be raised as a formal complaint within six months on our Player Complaints Submission Form.
Responsible Gambling at Spinpin
Our services are strictly 18+, and we may verify your age and suspend an account until it is confirmed. You can request deposit, loss, wagering and session limits, a time-out of one day to six weeks or self-exclusion through support; self-exclusion also stops all marketing. Free help: the National Gambling Helpline run by GamCare on 0808 8020 133 (24/7), the NHS Wales gambling helpline on 0808 281 9265, GambleAware and Gamblers Anonymous on 0330 094 0322. Filtering software such as Gamban helps keep minors away from gambling sites.
Spinpin Privacy FAQ
Who controls my data at Spinpin?
Your contract is with CRE8 B.V. in Curaçao, while Avosetta Limited in Cyprus provides technical and administrative support and processes payments.
Does Spinpin store my card number?
No, card and bank account numbers are processed once for a withdrawal and not stored.
Why does Spinpin need my phone number?
The phone number is part of registration and must be confirmed with an SMS code, a mandatory step under our AML/KYC policy.
Which documents does Spinpin ask for?
We require a colour copy of your passport or national ID card. On request we may also ask for proof of address, source of funds, statements or a video call.
How long does Spinpin keep my KYC data?
We keep KYC and transaction-monitoring data for at least five years after the relationship ends, and contract data for at least six years from collection.
Does self-exclusion stop Spinpin marketing?
Yes, self-exclusion stops all marketing for its full length, alongside blocking new accounts, deposits and betting.
Play with Confidence at Spinpin
We collect only what registration, verification and payments require, keep card numbers out of storage and set clear retention periods. Register, confirm your phone, send your documents early and choose the welcome package that suits you. Spinpin is for adults aged 18+ only, so please play responsibly.